pksk4 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") sets out the basis upon which pksk4 ("we", "us", "our", or "the Platform") collects, processes, uses, stores, and discloses personal data obtained from users ("you", "the Player", or "the User") who access or interact with our online gaming and sports betting platform at https://pksk4.cam (the "Website").

pksk4 is committed to protecting your privacy and handling your personal data with care, transparency, and integrity. This Policy is designed to inform you clearly and completely about our data practices so that you can make informed decisions about your use of the pksk4 Website.

pksk4 serves players across Malaysia, including those located in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and other locations nationwide. We recognise that Malaysian players' trust in our platform depends, in part, on how responsibly we manage the personal information they entrust to us.

By registering on or continuing to use the pksk4 Website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions.

2 Definitions

For the purposes of this Privacy Policy, the following definitions apply:

3 Data Controller

pksk4 acts as the Data Controller in respect of the personal data of all registered Players and Website visitors. As Data Controller, pksk4 is responsible for determining the purposes for which and the means by which your personal data is processed.

pksk4 operates under international gaming regulations. Where data processing activities involve third-party service providers — such as payment processors including Touch 'n Go eWallet, Boost, Maybank, CIMB, Public Bank, and cryptocurrency networks — those parties act as Data Processors under contractual arrangements that bind them to data protection obligations consistent with this Policy.

For all data-related enquiries, you may contact pksk4 using the details provided in Section 16 of this Policy.

4 Data We Collect

pksk4 collects the following categories of personal data, depending on the nature of your interaction with the Platform:

pksk4 does not intentionally collect data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under the minimum age requirement, we will take prompt steps to delete such data.

5 How We Collect Your Data

pksk4 collects personal data through the following means:

• Direct Submission: Information you provide when completing the Account registration form, KYC verification process, deposit or withdrawal requests, live chat interactions, email enquiries, or promotional claim submissions;
• Automated Collection: Technical data collected automatically when you access the Website, including through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, session duration, and page interaction data;
• Third-Party Sources: Information received from identity verification service providers, fraud prevention services, and payment processing partners (including verification of payment method ownership for DuitNow, FPX, and e-wallet channels) where necessary to fulfil KYC obligations or process transactions;
• Referal Data: Where you have been referred to pksk4 by another player through our Refer A Friend programme, we may receive your contact details from the referring player solely for the purpose of crediting the referal reward, provided you consent to registration.

6 Lawful Basis for Processing

pksk4 processes your personal data only where a lawful basis for doing so exists. The applicable lawful bases are as follows:

• Contractual Necessity: Processing is necessary to perform the contract between you and pksk4 (i.e., the Terms & Conditions). This covers Account creation, identity verification, transaction processing, and customer support;
• Legal Obligation: Processing is required to comply with applicable regulatory requirements, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and age verification obligations;
• Legitimate Interests: Processing serves the legitimate interests of pksk4, including fraud prevention, platform security, responsible gambling monitoring, and system analytics, provided that such interests are not overridden by your fundamental rights;
• Consent: For certain processing activities — specifically the sending of marketing communications and the use of non-essential cookies — we rely on your prior, freely given, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7 How We Use Your Data

pksk4 uses your personal data for the following purposes:

• To create and manage your pksk4 Account and verify your identity and age as required by our Terms & Conditions;
• To process deposits and withdrawals via supported payment channels including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and cryptocurrency networks;
• To operate and administer the games, sports betting markets, and other platform features you engage with;
• To detect, investigate, and prevent fraudulent activity, multi-accounting, bonus abuse, and money laundering;
• To administer our responsible gambling programme, including monitoring for signs of problematic gambling behaviour and applying self-exclusion or deposit limit measures where requested or required;
• To provide customer support via live chat and email;
• To send you promotional communications, updates, and bonus offers, where you have provided consent to receive such communications;
• To comply with applicable legal, regulatory, and reporting obligations;
• To analyse platform usage patterns and improve the quality, security, and performance of our services.

8 Data Sharing & Disclosure

pksk4 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: For the purpose of processing deposits and withdrawals, we share necessary financial and identity data with payment partners including Touch 'n Go eWallet, Boost, GrabPay, FPX-connected Malaysian banks (Maybank, CIMB, Public Bank, Hong Leong Bank), and cryptocurrency network operators;
• Identity Verification Services: Third-party KYC and AML compliance providers engaged to verify the identity, age, and legitimacy of new and existing Players;
• Gaming Platform Providers: Game studios and software suppliers that power the games available on the pksk4 platform may receive limited session and game interaction data necessary to deliver the gaming service;
• Fraud Prevention Services: Third-party security and fraud prevention providers may process technical and behavioural data to detect and prevent fraudulent activity;
• Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or legitimate regulatory authority, pksk4 may disclose personal data to governmental bodies, regulators, or law enforcement agencies. pksk4 will notify you of such disclosures where legally permitted to do so;
• Professional Advisers: Legal, accounting, and auditing professionals engaged by pksk4, subject to strict professional confidentiality obligations.

All third parties with whom pksk4 shares personal data are required to process that data in accordance with applicable data protection laws and under contractual terms that impose obligations equivalent to those described in this Policy.

9 International Data Transfers

As pksk4 operates under international gaming regulations and engages third-party service providers located in various jurisdictions, your personal data may be transferred to and processed in countries outside Malaysia. Such countries may not have data protection laws equivalent to those applicable in Malaysia.

Where international data transfers occur, pksk4 implements appropriate safeguards to protect your personal data, which may include:

• Standard contractual clauses approved by relevant data protection authorities;
• Data processing agreements with service providers incorporating binding data protection obligations;
• Transfer to jurisdictions that have been assessed as providing an adequate level of data protection.

You may request further information regarding international data transfer safeguards by contacting pksk4 using the details set out in Section 16 of this Policy.

10 Data Retention

pksk4 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:

• Active Account Data: Retained for the duration of the Player's Account registration and for period of no less than five (5) years following Account closure, in compliance with anti-money laundering record-keeping requirements;
• Transaction Records: Financial transaction records, including deposits, withdrawals, and betting histories, are retained for a minimum of five (5) years from the date of each transaction;
• KYC Documentation: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship, as required by applicable AML regulations;
• Support Communications: Live chat transcripts and email correspondence are retained for a period of two (2) years from the date of the interaction, unless a longer retention period is required for dispute resolution purposes;
• Marketing Data: Data held solely on the basis of your marketing consent will be deleted promptly upon withdrawal of that consent, subject to any overiding legal retention obligation.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be associated with any identifiable individual.

11 Cookies & Tracking Technologies

pksk4 uses cookies and similar tracking technologies to operate and improve the Website. The categories of cookies we use are as follows:

• Essential Cookies: Strictly necessary for the Website to function. These include session management cookies that keep you logged in during your visit, security cookies, and load-balancing cookies. These cannot be disabled without impairing Website functionality;
• Functional Cookies: Remember your preferences such as language settings, display options, and Account configuration to improve your experience on return visits;
• Analytical Cookies: Collect aggregated, anonymised data on how Players interact with the Website — including pages visited, session duration, and navigation patterns — to help us improve platform performance and usability;
• Security Cookies: Used to detect and prevent fraudulent activity, including bot detection and cross-site request forgery protection.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the pksk4 Website. For further information on managing cookies in your specific browser, please refer to your browser's help documentation.

12 Your Data Rights

Subject to applicable law and any overiding legal obligations, you have the following rights in relation to the personal data pksk4 holds about you. To exercise any of these rights, please contact using the details set out in Section 16.

pksk4 will respond to all verified data rights requests within thirty (30) calendar days of receipt. Where a request is complex or numerous, we may extend this period by an additional sixty (60) days, of which we will inform you. Requests may be submitted via email to [email protected] or through our live chat channel.

13 Children's Privacy

The pksk4 Website and all associated gaming services are strictly intended for persons aged 21 years and above. pksk4 does not knowingly collect, process, or retain personal data from individuals under 21 years of age.

All new Account registrations are subject to age verification procedures as part of the KYC process. Where pksk4 becomes aware, or has reasonable grounds to believe, that an Account has been registered by or on behalf of an individual under 21 years of age, we will:

• Immediately suspend the relevant Account pending investigation;
• Delete all personal data associated with the Account that was collected on the basis of age misrepresentation; and
• Return any deposited real-money funds to the payment method from which they originated, after completing appropriate verification.

If you are a parent or guardian and believe that person under 21 in your care has registered on the pksk4 platform, please contact our support team immediately via live chat or at [email protected].

14 Security Measures

pksk4 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• Encryption: All data transmitted between your device and pksk4's servers is protected using 256-bit SSL/TLS encryption. Sensitive data at rest, including financial records and identity documents, is stored in encrypted form;
• Access Controls: Access to personal data is restricted to authorised pksk4 personnel and third-party processors who require such access to perform their designated functions. Access is governed by role-based permissions and authentication protocols;
• Firewalls and Intrusion Detection: pksk4's server infrastructure is protected by firewalls, intrusion detection systems, and regular security vulnerability assessments;
• Audit Logs: Access to personal data systems is logged and regularly audited to detect anomalous activity;
• Incident Response: pksk4 maintains a data breach response procedure. In the event of a security incident that poses a risk to Player data, we will notify affected individuals and relevant authorities as required by applicable law.

While pksk4 takes all reasonable technical precautions, no data transmission over the internet or electronic storage system is entirely risk-free. You are responsible for maintaining the security of your Account credentials and should notify us immediately if you suspect unauthorised access to your Account.

15 Amendments to This Policy

pksk4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform functionality, or our data processing practices. The date of the most recent revision is displayed at the top of this page.

Where amendments are material — for example, where we introduce a new category of data processing or a new type of data sharing — pksk4 will use reasonable efforts to notify registered Players by email or through a prominent notice on the Website prior to the changes taking effect.

Your continued use of the pksk4 Website following the publication of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to remain informed of how your data is being managed. If you do not agree with any amendment, you have the right to close your Account in accordance with our Terms & Conditions before the amendment takes effect.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data pksk4 holds about you, please contact us through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the pksk4 Website. Live chat is the fastest channel for data rights requests and privacy enquiries.
• Email: [email protected] — please include "Privacy Request" in the subject line of any data rights correspondence. We aim to acknowledge all privacy-related emails within 24 hours and to provide a substantive response within 30 calendar days.

All data rights requests will be assessed and processed by our designated data protection contact within the timelines set out in Section 12 of this Policy. We may request proof of identity before processing any access, rectification, or erasure request to ensure the security of your personal data.